
Table of Contents
1、How to register an installer OSS account;
2、How to creat a monitoring account for end customer
2.1、Create a monitoring account for the end customer via the installer OSS account;
2.2 、 Create a monitoring accounts for end customer via shineserver website or
shinephone APP.
1、How to register an installer OSS account;
1.1、Login into the OSS homepage and select English;
http://oss.growatt.com/login?lang=en

1.2、Click on the register button;

1.3、Select the type of installer, tick the terms of the agreement with the user of the company, and then
click the next step button;

1.4、Complete the information in the dialog box as prompted, and click the register button after
completing the information in the dialog box;

Country:The country where your office is located;
Inverter SN:one inverter SN of installed inverters;
Company Name: Your real company name;
Company Website:Your company website (this item is optional);
Company Address:Your company address;
1.5、Fill in the information in the dialog box according to the prompts, and then click the “Confirm” button
after completing the personal information;

Account Name:Account name (generated automatically by the system);
Set Password:set password (at least 6 digits);
Confirm Password:type password again;
Contact Person:Plant owner;
Email:Email address;
Email Code:If you enter email and click “Sent”, you will receive a code(Keep your account secure.
Please verify it within 10 minutes);

Phone number:Your phone numbe;
Position:Title of position;
1.6、Click “Confirm“ to get your installer OSS account

2、How to use the installer account;
2.1、Create a monitoring account for end customer via installer OSS account;
2.1.1、Plant List —- Plant List;
Here you can make a monitioring account for end customer by plants;
2.1.2、Click on “Add plant”;

2.1.3、Enter the user information. Please choose “Growatt Server ”for the server;

2.1.4、Search for power stations. Enter the inverter serial number in advanced filtering. Find the
corresponding power station, you can Manage it;

2.1.5、Device List—-Inverter SN List you have instlled
Here you can add new installed inverter to a specific shineserver user account;


2.1.6、End User—- end customer mornitoring user list
End users can be added here;

NOTE:If you sign in to the installer OSS account and create a mornitoring account for endcustomer here,
the end customer monitoring account will automatically link to your installer account. In this case, you do
not have to enter the installer code;
2.2、Create a monitoring accounts for end customer via shineserver website or shinephone APP
2.2.1、Login into shineserver homepage,and Language set in English;
https://server.growatt.com/login?lang=en

2.2.2、Click the account registration button;

2.2.3、Follow the prompts to fill in the information in the dialog box. After completing the information in the
dialog box, click the “Next” button;

2.2.4、When the end customer registers a monitoring account, the installer code is required. Please fill in
this code;

NOTE:If creating a monitoring account for end customer through the ShinePhone APP or
server.growatt.com, you must enter the installer code,Otherwise, the monitoring account cannot be
registered successfully ;