Table of Contents
1、How to register an installer OSS account;
2、How to creat a monitoring account for end customer
2.1、Create a monitoring account for the end customer via the installer OSS account；
2.2 、 Create a monitoring accounts for end customer via shineserver website or
shinephone APP.
1、How to register an installer OSS account;
1.1、Login into the OSS homepage and select English;
http://oss.growatt.com/login?lang=en
1.2、Click on the register button；
1.3、Select the type of installer, tick the terms of the agreement with the user of the company, and then
click the next step button;
1.4、Complete the information in the dialog box as prompted, and click the register button after
completing the information in the dialog box;
Country：The country where your office is located;
Inverter SN：one inverter SN of installed inverters;
Company Name： Your real company name；
Company Website：Your company website (this item is optional);
Company Address：Your company address;
1.5、Fill in the information in the dialog box according to the prompts, and then click the “Confirm” button
after completing the personal information;
Account Name:Account name (generated automatically by the system)；
Set Password:set password (at least 6 digits)；
Confirm Password:type password again；
Contact Person:Plant owner；
Email:Email address；
Email Code:If you enter email and click “Sent”, you will receive a code（Keep your account secure.
Please verify it within 10 minutes）；
Phone number：Your phone numbe；
Position：Title of position；
1.6、Click “Confirm“ to get your installer OSS account
2、How to use the installer account;
2.1、Create a monitoring account for end customer via installer OSS account；
2.1.1、Plant List —- Plant List；
Here you can make a monitioring account for end customer by plants；
2.1.2、Click on “Add plant”；
2.1.3、Enter the user information. Please choose “Growatt Server ”for the server；
2.1.4、Search for power stations. Enter the inverter serial number in advanced filtering. Find the
corresponding power station, you can Manage it；
2.1.5、Device List—-Inverter SN List you have instlled
Here you can add new installed inverter to a specific shineserver user account；
2.1.6、End User—- end customer mornitoring user list
End users can be added here；
NOTE:If you sign in to the installer OSS account and create a mornitoring account for endcustomer here,
the end customer monitoring account will automatically link to your installer account. In this case, you do
not have to enter the installer code;
2.2、Create a monitoring accounts for end customer via shineserver website or shinephone APP
2.2.1、Login into shineserver homepage，and Language set in English;
https://server.growatt.com/login?lang=en
2.2.2、Click the account registration button；
2.2.3、Follow the prompts to fill in the information in the dialog box. After completing the information in the
dialog box, click the “Next” button;
2.2.4、When the end customer registers a monitoring account, the installer code is required. Please fill in
this code；
NOTE:If creating a monitoring account for end customer through the ShinePhone APP or
server.growatt.com, you must enter the installer code，Otherwise, the monitoring account cannot be
registered successfully ;